Frequently asked questions for Bhutan

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We have compiled the frequently asked questions by our clients and answered them below – please let us know if you have any other question that is not listed here.

1. What mode of payment transfer you use?

We accept payment through bank wire transfer. We found this mode of transfer safer than the payment made through visa cards. Furthermore, banks in Bhutan charge a high transfer fee for card payments.

2. Do the hotels we stay in have Wifi facility?

Yes, all tourist standard hotels in Bhutan have free Wifi.

3. What temperature to expect during the city tour?

December-February: Max 12 degree, Min 6 degree. Night: negative 6 to 8 degree.
March -May: Max 26 degree, Min 18 degree. Night: 0 to Negative 2 degree 
June- August: Max 32 degree, Min 20 degree. Night: 6 to 8 degree. 
September-November: Max 15 degree, Min 10 degree. Night: Negative 4 to 6 degree.

4. Where do you recommend to exchange money in Bhutan?

To avoid long queues at the bank and wasting time, we recommend getting your money exchanged at the airport right before you exit. There is a Bank of Bhutan counter inside the terminal building. The other options are to exchange money at the hotel or some local shops in town but you may not get the same bank exchange rate.

5. Can we use ATMs and credit cards in Bhutan?

Yes, you can use ATMs, hotels and some of the shops in towns. Many hotels and high-end handicraft shops accept card payment  but at times the payment gets declined due to the fluctuating network. So, we suggest carrying cash instead.

6. Where can we buy Bhutanese SIM cards?

You can buy sim cards either in phone outlets in town or at the airport. There is a small sim card counter just before you exit the terminal building. You can top up and subscribe to data packages of your choice.

7. What type of adapters and power sockets are used in Bhutan?

In most of the hotels, you will find the both round pin and square pin plugs. If necessary, you can use converter to fit in any specs.

8. Is it safe to drink tap water in Bhutan?

You are advised to drink bottled water only. Tap water can be used for washing and brushing your teeth. 

9. Is there any online check-in facility?

We suggest buying your flight tickets from the same company you have booked your travel with. It will convenient and they will be able to do online check-in for you. 

10. Is it necessary to keep a day gap in between the outgoing flight from Bhutan and your connecting flight?

Yes, although Bhutan flights are always on time, you are advised to keep at least a day gap incase of unforeseen weather and events.

11. Which side of the plane should we opt for while flying into Bhutan?

You should choose left seats while flying in and right window when flying out of Bhutan. Flight from Kathmandu and Delhi is the most spectacular with views of mount Everest and other stunning peaks.

12. What happens if my passport gets stolen or lost in Bhutan?

Although Bhutan is nicknamed as the land of the peaceful dragon, you must take universal precaution. There are no embassy other than India, Bangladesh and Thai Consulate. Bhutan makes informal contact with the US government through the embassy in New Delhi. It is going to be a cumbersome process to get a new passport. 

13. What kind of water do we get on trek?

On trek, you will be supplied with boiled water. If you wish, you can add your treatment tablets but it is not necessary. You will not drink stream water as the sources could be polluted by animal feces. 

14. Are there mosquitoes in the places we are going?

Mosquitoes are endemic to southern part of Bhutan in tropical climate. However, starting few yeas ago, the upper northern valleys where we usually run our tours have also been seeing mosquitoes in the warmer months. If your travel is during the warmer months, please carry mosquito repellent creams. The hotel rooms will come with mosquito repellent fluids fitted to the power socket.

15. Are there stray dogs in Bhutan?

Yes, being a Buddhist country we never harm dogs – they are left around to roam freely and given leftover foods from nearby houses and restaurants. Having said that, it is not a major issue. We do suggest sleeping with a pair of ear-plugs to keep out the barking and help you sleep better at night especially for hotels around the town. 

16. Do we have to get any vaccinations prior traveling to Bhutan?

No, not at the moment. Although, the Centers for Disease Control and Prevention advices a host of injections, you are not required to get any specific injections for travel to Bhutan unless you come from disease infected area. However, you may consult your doctor before coming to Bhutan.

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