Terms and Conditions

Deposits and Airfare

To book all tours, we require 30% deposit of the tour cost and balance payment one month (30 days) prior your travel date. If you book a tour less than 30 days from the date of travel, we require full tour cost payment. Upon your request we book incoming and outgoing flights from Bhutan for which full payment is due on the time of booking.

Tour Cancellation Policy

For the bookings cancelled more than 90 days before date of travel, you are permitted for 100% refund of trip cost. 75% for booking cancelled between 30-89 days before date of travel. 50% for bookings cancelled between 15-29 days before date of travel. No refund for bookings cancelled less than 14 day before date of travel.

Flight Cancellation Policy

The flight cancellation policy is as follow:

30 days+          90% refund of ticket cost
10-29 days       75% refund of ticket cost
04-09 days      50% refund of ticket cost
00-03 days      100% cancellation fee

Note: No refund permitted for rescheduled ticket. Fee applicable for date change.


Our packages do not cover insurance of any kind. All visitors are advised to get their insurance cover from their country of origin to cover emergency assistance, baggage loss, or injury of any kind due to unforeseen events.


Bhutan Travelers shall not be liable for any failure in rendering its services in events of force majeure, including but not limited to: Act of God (e.g. earthquake, flood, landslides, fires); War, invasion, acts of terrorism; Civil war, military power; Riots and strikes; dead or any other injuries.