Terms & conditions

Welcome to the Terms and Conditions center of Bhutan Travelers where you can find details of cancellations, insurance and liabilities pertaining to trips that you book with us.  We appreciate you to be fully informed of our Terms and Conditions before you plan your trip. Once confirmed, we will assume that you abide by our Terms and Conditions.

Tour cancellation policy

The tour cancellation policy is as follow:

  • 90 days+           100% refund of trip cost
  • 30-89 days        75% refund of trip cost
  • 15-29 days         50% refund of trip cost
  • 00-14 days        100% cancellation fee

Flight cancellation policy

The flight cancellation policy is as follow:

  • 30 days+          90% refund of ticket cost
  • 10-29 days       75% refund of ticket cost
  • 04-09 days      50% refund of ticket cost
  • 00-03 days      100% cancellation fee

Note: No refund permitted for rescheduled ticket. Fee applicable for date change.

Travel insurance

All visitors are encouraged to insure themselves for their tour to Bhutan. Bhutan Travelers does not provide insurance coverage for your trip and hence it is not included in our tour cost. Travel insurance should be obtained from your country of residence before the commencement of your trip. You may also wish to insure your travel against delays due to weather conditions.


Bhutan Travelers shall not be held responsible for cancellation arising from force majeure – event such as natural calamity, national emergency, civil strife, war or acts of terrorism that effectively hampers carrying out the trip


Our brand such as Bhutan Travelers name and logo is our important assets because it is by which you recognize our products and distinguish us from others. We need to ensure that others do not use our trade marks without our prior permission. This is to protect our legal rights and consumers are not confused while buying our services.


Use of a domain name of a website similar to the name of other company is called cybersquatting. As it is intended to misdirect customers to their site it is a trade mark infringement. So we ensure that the others do not use their website domain name similar to our company name. If anyone one of you find websites address similar to our brand name (but not ours), please let us know.


We have spent lots of time, effort and invested money in individual creativity and hard work in creating our products that they need to be protected. Our website contents such as texts, itineraries, images, pictures and photos are protected by copyright. We do not give permission to reproduce our work for any commercial purposes (except for educational use). Please inform us if you see our contents in any other sites.

Links to other websites

One may find that our website contain links to other websites. When you click on one of these links, you are entering another website. Although these websites are legitimate, we encourage you to read the privacy policy of these linked websites.